Often, files will appear missing due to all data not being synced (this is especially possible if you've deleted your Reserve Space.) Please select the "Play Now" option and allow your game to sit on that menu until you receive an update message. We can't stress this enough: Do not delete a game's reserved space on your hard drive. When this happens, if the process is cancelled, there's a possibility you might encounter problems (including the error message: EFEAB30C in NBA 2K23). If you delete a game's reserved space, the game will re-create it when it launches. Games like NBA 2K and WWE 2K regularly make use of this feature. The reserved space is space on your hard drive that's been allocated for updates and patches. Reserved Space has been cleared on your hard drive. Copy that information as well and send both of these documents to us as attachments. Please wait until the window says Trace Complete.
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